Our technology services encompass four tiers of technical support, customer care, sales, and marketing.
We help technology brands with proactive technical support, digital engagement strategies, and advisory services while innovating to drive efficiencies and reduce operating costs.
We recruit, train, and certify our people to have both the technical expertise and soft skills to effectively provide support when it’s needed.
We drive B2B engagement from pre-sales to advanced technical support, focusing on digital transformation and process optimization. Our global teams of customer care and help desk specialists, network operation center (NOC) engineers, solutions architects, and project managers help achieve customer success at every step.
Boost revenue and customer retention with agents who handle everything from troubleshooting wiring issues to facilitating a seamless shopping experience with expert insights and deep product knowledge.
We add value for you by creating revenue from support activities and contract renewals while improving efficiency and optimizing processes to protect your bottom line.
Learn more about how SYKES can help technology brands adapt and thrive in the digital age.